We are still having problems with our phone lines. If you are on the EE, O2 or giffgaff networks you will hear “virtual 5 is not available” when you try and phone us.

All other networks/landlines seem to be getting through OK.

Please feel free to contact us through Facebook, Twitter or our website if you are having trouble getting through. We hope it will be fixed today. Sorry for any inconvenience caused!